Privacy Policy
1. Introduction
At RobotoBibok.com, we are firmly committed to safeguarding the privacy, confidentiality, and security of your personal data. As a digital platform dedicated to our users’ trust and data protection, we implement rigorous standards in compliance with applicable data protection regulations, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or access any related services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of RobotoBibok.com and governs the processing of personal data through our website, services, and communications. RobotoBibok.com is the data controller responsible for determining the purposes and means of the processing of your personal information.
If you have any questions regarding this Privacy Policy or the handling of your personal data, you may contact us at: [email protected].
3. Categories of Data Processed
We may process the following categories of personal data, either directly provided by you or automatically collected through your use of RobotoBibok.com.
a. Usage Data
Includes information about how you use our website and services, such as your IP address, browser type and version, referring URLs, session durations, pages viewed, and time stamps.
b. Account Data
Encompasses information you provide when creating or managing an account, including your full name, postal address, email address, and telephone number.
c. Profile Data
Refers to additional information linked to your user profile, including purchase history, saved preferences, browsing behavior, and interaction patterns with our services.
d. Communication Data
Covers your communications with us, including support tickets, feedback forms, emails, and records of your interaction with our customer service.
e. Technical Data
Comprises device metadata such as hardware specifications, operating system details, network identifiers, and other configuration settings collected to optimize service functionality.
f. Transaction Data
Includes details related to financial transactions you undertake through RobotoBibok.com, such as billing address, delivery preferences, payment history, and methods.
g. Preference Data
Entails your choices regarding email subscriptions, marketing consent, product interest alerts, and other user-defined service options.
4. Legal Bases for Processing Personal Data
We process personal data for the following lawful bases under GDPR and equivalent justifications under CCPA:
– Consent: Where you have clearly agreed to the processing of your personal data for specified purposes (e.g., marketing communications).
– Contractual Necessity: To perform obligations under a user agreement or to fulfill pre-contractual steps at your request.
– Legitimate Interests: Where processing is required to pursue our legitimate business interests, provided such interests are not overridden by your data protection rights (e.g., improving our website and services).
– Legal Obligation: Where processing is necessary to meet statutory requirements (e.g., retention of financial transaction records).
5. Your Rights
Under applicable data protection laws, you hold important rights with respect to your personal data. These include:
– Right of Access: To obtain confirmation of whether we process your personal data, and, where applicable, access a copy of it.
– Right to Rectification: To request correction of inaccurate or incomplete personal data.
– Right to Erasure: To request deletion of your personal data where legally permissible.
– Right to Restrict Processing: To restrict the use of your data in particular circumstances.
– Right to Data Portability: To receive your data in a structured, machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us at [email protected]. We may request verification of your identity in accordance with applicable law.
6. Security Measures
We implement and maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. These include:
– Data encryption during transmission and storage
– Access controls with role-based permissions
– Regular server and infrastructure backups
– Staff training programs on data confidentiality and cybersecurity protocols
While no system is entirely immune to breach, we continuously monitor and assess risks to maintain the integrity and confidentiality of your data.
7. International Transfers
As part of our global operations, personal data may be transferred to and processed in countries outside of your country of residence, including jurisdictions that may not provide the same level of data protection. In such cases, we implement appropriate safeguards, such as:
– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules
– Adequacy decisions from regulatory authorities
We take all necessary measures to ensure that your data continues to be treated securely and in accordance with this Privacy Policy wherever it is processed.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements. Typical retention periods include:
– Account and Profile Data: Retained for the duration of your account and up to 24 months after closure
– Transaction Data: Retained for 7 years for legal and accounting purposes
– Communication and Support Data: Retained for 24 months to ensure quality and resolve disputes
– Marketing Preference Data: Retained until consent is withdrawn or data is deemed outdated
After expiration of retention periods, data is securely anonymized or deleted.
9. Cookie Policy
RobotoBibok.com uses cookies and similar technologies to enhance user experience, improve functionality, and collect usage analytics. We distinguish the following types of cookies:
– Essential Cookies: Required for basic site functionality and user session integrity
– Functional Cookies: Enable enhanced user features such as language preference or saved settings
– Analytics Cookies: Provide aggregated, anonymized data to help us understand user behavior and improve our services
– Performance Cookies: Track site performance metrics such as page load times and error reports
10. Cookie Management and Compliance
We offer users the ability to manage their cookie preferences through a dedicated cookie consent banner that complies with both GDPR and CCPA standards. You can accept, decline, or customize your cookie settings at any time. Additionally, most browsers allow you to delete or disable cookies via their settings interface.
To opt out of third-party data sharing or the sale of personal information under the CCPA, California residents may use relevant links provided in the cookie banner or contact us directly at [email protected].
11. Special Protections for Children
RobotoBibok.com does not knowingly collect or solicit personal data from anyone under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will promptly delete such information. If you are a parent or guardian and believe that your child has provided data without your consent, please contact us immediately at [email protected].
12. Policy Updates and User Notifications
RobotoBibok.com reserves the right to modify, amend, or update this Privacy Policy as required to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated to users via website banner, direct notification, or other appropriate channels. Continued use of our website following any such updates constitutes acceptance of the revised terms.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, we encourage you to contact our privacy team at:
Email: [email protected]
We are committed to maintaining high standards of privacy compliance and welcome inquiries to ensure your rights are fully respected and upheld.